Privacy policy

This privacy policy describes how https://molecule.dk/ (“the Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Collection of Personal Information: When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “personal information”. See the list below for more information about what personal information we collect and why.

Device information: Purpose of collection: To load the page accurately for you and to perform analyzes on page usage to optimize our page. Source of Collection: Collected automatically when you access our site using cookies, logs, web beacons, tags or pixels. Disclosure for a business purpose: Shared with our processor, Shopify. Personal Information Collected: Web browser version, IP address, time zone, cookie information, which pages or products you view, search terms and how you interact with the site.

Order Information: Purpose of Collection: To provide products or services to you to fulfill our contract; to process your payment information; to arrange shipment; to provide you with invoices and/or order confirmations; to communicate with you; to screen our orders for potential risk or fraud; and, when consistent with the preferences you have shared with us, to provide you with information or advertising related to our products or services. Source of Collection: Collected from you. Disclosure for a business purpose: Shared with our processor, Shopify. Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.

Sharing of personal information: We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Shopify to run our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy . We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising: As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example: We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout . We share information about your use of the site, your purchases and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases using cookies or other similar technologies (which you may consent to, depending on your location). We use Shopify Audiences to help us serve ads on other websites with our advertising partners to buyers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can make offers you may be interested in. For more information about how targeted advertising works, you visit the Network Advertising Initiative's (“NAI”) education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work . You can opt out of targeted advertising by: In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/ .

Use of Personal Information: We use your personal information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.

Legal basis: In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information on the following legal bases: Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests, To carry out a task carried out in the public interest; For our legitimate interests which do not override your fundamental rights and freedoms.

Retention: When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete that information. For more information about your right to erasure, see the 'Your rights' section below.

Automated decision-making: If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) when that decision-making has a legal or otherwise significant effect on you. We do not engage in fully automated decision-making that has a legal or otherwise material effect when using customer data. Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include the following: Temporary blacklisting of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours. Temporary blacklisting of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Sale of Personal Information: Our Site sells personal information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Your rights:

GDPR If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service and to ask for your personal information to be corrected, updated or deleted. If you wish to exercise these rights, please contact us through the contact information above. Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

CCPA If you are a California resident, you have the right to access the personal information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to request that your personal information is corrected, updated or deleted. If you wish to exercise these rights, please contact us through the contact information above. If you wish to appoint an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies: A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a variety of cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not need to re-enter this information every time you return to the page or browse from one page to another. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are frequent visitors. We use the following cookies to optimize your experience on our site and to provide our services:. Cookies necessary for the function of the store Name Function Duration _ab Used in connection with access to admin. 2y _secure_session_id Used in connection with navigation through a store. 24h _shopify_country Used in connection with checkout. session _shopify_m Used to manage customer privacy settings. 1y _shopify_tm Used to manage customer privacy settings. 30min _shopify_tw Used to manage customer privacy settings. 2w _storefront_u Used to facilitate updating customer information. 1min _tracking_consent Tracking preferences. 1y c Used in connection with checkout. 1y cart Used in connection with shopping cart. 2w cart_currency Used in connection with shopping cart. 2w cart_sig Used in connection with checkout. 2w cart_ts Used in connection with checkout. 2w cart_ver Used in connection with shopping cart. 2w checkout Used in connection with checkout. 4w checkout_token Used in connection with checkout. 1y dynamic_checkout_shown_on_cart Used in connection with checkout. 30min hide_shopify_pay_for_checkout Used in connection with checkout. session keep_alive Used in connection with buyer localization. 2w master_device_id Used in connection with dealer login. 2y previous_step Used in connection with checkout. 1y remember_me Used in connection with checkout. 1y secure_customer_sig Used in connection with customer login. 20y shopify_pay Used in connection with checkout. 1y shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value storefront_digest Used in connection with customer login. 2y tracked_start_checkout Used in connection with checkout. 1y checkout_one_experiment Used in connection with checkout. session

Reporting and Analytics: Name Function Duration _landing_page Tracks landing pages. 2w _orig_referrer Tracks landing pages. 2w _s Shopify analytics. 30min _shopify_d Shopify analytics. session _shopify_s Shopify analytics. 30min _shopify_sa_p Shopify analytics related to marketing & referrals. 30min _shopify_sa_t Shopify analytics related to marketing & referrals. 30min _shopify_y Shopify analytics. 1y _y Shopify analytics. 1y _shopify_evids Shopify analytics. session _shopify_ga Shopify and Google Analytics. session

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in different ways. Please remember that removing or blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. More information on how to change your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through such sites as: www.allaboutcookies.org . Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track: Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes: We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact information:

Email: support@molecule.dk

Telephone: +45 31 15 33 88

Support: Contact us from Monday to Friday: 9:00 - 18:00

Address: Nannasgade 28, 2200 Copenhagen N, Danmark

CVR: 44559307